Effective Date: February 4, 2025

1. Introduction

Your privacy is important to Tripatreat Tours and Logistics ("we," "us," or "our"). This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, https://tripatreat.net, and use our services. By using our website and services, you consent to the practices described in this policy.

2. Information We Collect

We collect personal information that you provide directly to us, such as:

• Contact Information: Name, email address, phone number, and postal address.
• Booking Information: Travel dates, destinations, accommodation preferences, and payment details.
• Demographic Information: Age, gender, and interests (optional).
• Technical Information: IP address, browser type, operating system, and browsing behavior on our website (collected through cookies and similar technologies).

We collect this information when you:

• Make a booking through our website.
• Create an account.
• Subscribe to our newsletter.
• Contact us with inquiries.
• Participate in surveys or promotions.

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing Services: Processing bookings, managing your account, and communicating with you about your travel arrangements.
• Improving Our Website and Services: Analyzing website usage, personalizing content, and developing new features.
• Marketing: Sending you promotional emails and newsletters about our services and special offers (with your consent, where required by law).
• Customer Support: Responding to your inquiries and resolving issues.
• Legal Compliance: Complying with applicable laws and regulations.

4. Information Sharing and Disclosure

We may share your personal information with the following categories of recipients:

• Service Providers: Third-party companies that provide services on our behalf, such as payment processing, website hosting, email marketing, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Travel Partners: Hotels, airlines, tour operators, and other travel providers who need your information to fulfill your booking requests. We are not responsible for the privacy practices of these travel partners; please review their individual privacy policies.
• Legal Authorities: We may disclose your information to law enforcement agencies, government authorities, or other third parties if required by law or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

We do not sell or rent your personal information to third parties for marketing purposes.

5. Cookies and Similar Technologies

We use cookies and similar technologies to collect technical information about your browsing behavior on our website. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Using encryption to protect sensitive data transmitted online.
• Implementing firewalls and intrusion detection systems.
• Limiting access to personal information to authorized personnel.
• Regularly reviewing our security practices.

**However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You acknowledge and agree that we are not liable for any unauthorized access to or use of your personal information, unless such access or use is a direct result of our gross negligence or willful misconduct. **

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Objection: You can object to the processing of your personal information for marketing purposes.

To exercise these rights, please contact us using the contact information provided below.

9. Links to Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit. 

We explicitly disclaim any liability for the content and activities of these linked sites.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Tripatreat Tours and Logistics shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website or services, including, but not limited to, damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising out of or relating to this Privacy Policy or your use of our website or services shall not exceed the amount you paid to us for the services in question.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Effective Date" at the top of this policy. Your continued use of our website and services after the posting of changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@tripreat.net. 08181111023.